Frequently Asked Questions
Everything you need to know about upgrading your ergonomic workspace.
How long does shipping take for MotionGrey products?
Orders are typically processed within 1-2 business days. Shipping across North America generally takes 3-7 business days depending on your location.
What is your return policy for standing desks and chairs?
We offer a 30-day risk-free trial. If you are not satisfied with your purchase, you can return it within 30 days for a full refund, provided the item is in its original packaging.
Do the desks come with a warranty?
Yes, our standing desks come with a comprehensive 8-year warranty covering the motor, frame, and electrical components to ensure long-term reliability.
Are the products difficult to assemble?
Not at all. Each product comes with a detailed instruction manual and all necessary tools. Most customers find they can assemble their desk in approximately 30 to 45 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners.
Can I customize the tabletop and frame colors?
Absolutely. You can mix and match various tabletop finishes and frame colors on our product pages to create a desk that perfectly matches your home office aesthetic.